Contact information
Benefit | Third party administrator or insurance carrier | Web address | Phone |
Medical | Blue Cross and Blue Shield of Illinois (BCBSIL)/Health Advocacy Solutions: single point of contact | bcbsil.com | 877-557-3417 |
Triple S (medical, dental and prescription drug for Puerto Rico employees) | ssspr.com | 800-981-3241 | |
Prescription drug | Express Scripts | express-scripts.com | 888-772-5181 |
Accredo (Specialty pharmacy) |
To check how medications are classified and the applicable estimated cost: |
866-848-9870 | |
Dental | Delta Dental of Illinois | deltadentalil.com | 800-323-1743 |
Vision | EyeMed | eyemed.com | 844-409-3401 |
Short-term and long-term disability | MetLife | NA |
800-638-6420; prompt 1 (for evidence of insurability inquiries) Disability claims: 888-651-9137 |
Life insurance | Unum | NA |
(for evidence of insurability inquiries) |
Flexible spending accounts (FSAs) | PayFlex | payflex.com | 800-284-4885 |
Health Savings Account (HSA) | PayFlex | payflex.com | 800-284-4885 |
Commuter | PayFlex | payflex.com | 800-284-4885 |
Tobacco Cessation Program | Quit For Life | quitnow.net | 866-QUIT-4-LIFE (866-784-8454) |
Legal services plan | MetLife Legal Plans | info.legalplans.com (To find a plan attorney enter access code 6090816) |
800-821-6400 |
Mental health and well-being | |||
Spring Health | schneider.springhealth.com (access code: schneider) |
855-629-0554 | |
Sustainable YOU well-being program | Virgin Pulse | join.virginpulse.com/SE | 833-643-0459 support@virginpulse.com |
Back-up child/elder/pet care | Care@Work | schneiderelectric.care.com | 855-781-1303 careteam@care.com |
Money Coaching and more | My Secure Advantage (MSA) | se.mysecureadvantage.com | 888-724-2326 |